A week not celebrated by many, but well worth noting is International Housekeeping Week. As a guy that got his hospitality career started in the rooms division, housekeeping is one of those departments that will always be near and dear to my heart for a number of reasons. I fell into the housekeeping department out of necessity. I was doing just fine keeping my front office department running like a well-oiled machine, but things were a different story on the other side of the building. I was asked, make that told, that help was needed in the housekeeping department and so I obliged (code for: did what I was told).
I loved my time in the department, and have enjoyed my time in numerous other housekeeping departments throughout my career. It’s fast-paced, detail-oriented, and process-driven – all things I have a personal affinity for. For me, it was when I truly learned how a hotel actually works and all the work that goes into hosting a total stranger from start to finish. So for all of the hardworking housekeepers out there, thank you for everything you do. For everyone else, here are five things you might not know about hotel housekeeping and maybe a couple of things they wish you knew.