Compliance, Legal, Privacy

Thousands of people - including clients, team members, contractors, and survey respondents trust us to provide them with an array of services. The data we collect, in some instances, is highly sensitive, so we take laws, privacy, and security very seriously. Service Metrics Group has created this area to assist you to understand how we deal with privacy, security, and other compliance issues, as well as how we can help you to comply with your internal requirements.

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General Policies & Forms

Code of Business Ethics
Code of Conduct
Copyright Guidelines
Corporate Privacy Policy
Quality Policy
Trademark Guidelines
W-9 Form (U.S. only)

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Quality Assurance

Privacy Policy
Infrastructure Reliability
Scams

Customer Surveys

Terms of Use
Privacy Policy
Enterprise Agreement
Anti-Spam Policy
Brand Trademark & Use Policy
Survey Content Policy
Survey Reward Policy
Security Statement
Survey Opt-In/Out Form

Online Reputation Management

Terms & Conditions