Service Metrics Group Selected as Best Places to Work

DALLAS, TX, July 11, 2013 – Service Metrics Group, a Plano‐based customer experience measurement company, focused in the travel/hospitality industry, was recently named as one of Dallas’ best places to work by both the Dallas Morning News and the Dallas Business Journal.

“We are honored to be ranked as one of the best places to work in Dallas,” said co-founder and owner Will Tarrant “Our goal is to operate in a transparent, focused environment where our team members enjoy working to provide superior service for our customers. We value their opinions and encourage input from everyone.”

In the Dallas Business Journal's Best Places to Work 2013 listing, Service Metrics Group was ranked amongst 58 other companies ranging from ten employees to thousands. The listing aims to highlight companies, regardless of size, that excel at creating and maintaining a dynamic, supportive and inclusive workplace. 

“In a sluggish economy, employee satisfaction and overall engagement is always a challenge,” commented Robb Scott, the company’s other co-founder and owner. “It’s great to see our commitment recognized, but even more satisfying to hear that our employees have taken notice.”

Service Metrics Group is a Texas-based company that measures the customer experience for a variety of organizations and industries including hospitality, gaming, travel, tourism, retail, and entertainment. Services include mystery shopping/quality inspections, customer satisfaction feedback and tracking systems, and online reputation management and review site monitoring. Service Metrics Group is a privately-held company with operations worldwide.

The Business Journals is the premier media solutions platform for companies strategically targeting business decision makers. The company delivers a total business audience of over 10 million people via 43 websites, 40 publications and 550 annual industry leading events. Media products provide comprehensive coverage of business news from a local, regional and national perspective. The Business Journals have more people, publications and websites covering the nation’s business than any other business media organization.

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