Service Metrics Group Supports Harvey Relief Efforts

PLANO, TEXAS As Hurricane Harvey continues to bring catastrophic flooding and devastation to parts of Southeast Texas, Service Metrics Group is donating a portion of its gross revenue in August and September to aid in the disaster relief effort.

The company announced an initiative to help the tens of thousands of people in the affected areas meet their basic needs. In addition to its financial contribution, the company will be assisting efforts on the ground.

"As a company founded in and with a proud presence in Texas, including the hardest-hit areas, we're committed to helping our neighbors get through this crisis," said Managing Partner Will Tarrant. "We know that the needs are immense, but so is our commitment for making a meaningful impact on the emergency response and humanitarian efforts. Our thoughts and prayers are with our fellow Texans."

All donations will go directly to efforts on the ground in Southeast Texas, including the local Salvation Army, the American Red Cross and other respected organizations that provide disaster outreach in the region. Service Metrics Group is also encouraging its team members, clients, and others to make contributions to these worthwhile causes.

Along with the financial assistance, the company's Dallas/Fort Worth-based team will be visiting the effected areas in the coming weeks to assist with relief efforts - including construction and food storage at the Salvation Army's rescue shelter in Houston. They are also working with multiple food banks throughout Texas to provide food and other necessities to multiple emergency shelters in and around Houston and Dallas/Fort Worth.

About The Salvation Army
The Salvation Army, established in London in 1865, has been supporting those in need without discrimination for more than 135 years in the U.S. More than 25 million Americans receive assistance from The Salvation Army each year through a range of social services: food for the hungry, relief for disaster victims, assistance for the disabled, outreach to the elderly and ill, clothing and shelter to the homeless, and opportunities for underprivileged children. For every dollar donated to The Salvation Army, 82 cents is used to support those services in 5,000 communities nationwide. The Salvation Army tracks the level of need across the country with the Human Needs Index (HumanNeedsIndex.org). For more information, go to SalvationArmyUSA.org or follow on Twitter @SalvationArmyUS.

About the American Red Cross
The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit redcross.org or cruzrojaamericana.org, or visit on Twitter at @RedCross.

About Service Metrics Group
Service Metrics Group is a Texas-based company that measures the customer experience for a variety of organizations and industries including hospitality, gaming, travel, tourism, retail, and entertainment. Services include mystery shopping/quality inspections, customer satisfaction feedback and tracking systems, and online reputation management and review site monitoring. Service Metrics Group is a privately-held company with operations worldwide.

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